Bookings can be made via our website. Please ensure your details are correct, so that you receive our notifications about your booking. Cancellations may be made from the link in your confirmation email or by logging into your account from our booking page. Please cancel within six hours of the original booking, so there is adequate time for the space to be otherwise filled. We appreciate your cooperation on this, it helps the business run smoothly.

PLEASE NOTE. We do not have a shop phone for bookings or cancellations, and we do not accept cancellations via hello@kinfolkbarbers.com. Bookings can be made online, and amended or cancelled via your confirmation email, or by logging into your account only.

Failure to cancel within the six hour time frame will result in a charge of 100% of the total cost of services booked to the nominated card entered at the time of booking.

We understand that occasionally things come up and you may need to miss your appointment. We urge you to please cancel your booking in advance from the link in your confirmation email. We are a very busy shop, and we hate to turn customers away when our calendar is full, only to have existing bookings not show up.

Clients will be obligated to pay 100% of the total cost for no-show appointments. This will be charged to the card nominated at the time of booking. We ask you to remember that this is our livelihood and we strive to do excellent work and create a great experience for you, so please don’t waste our time.

We provide a premium service that generally takes the full amount of time allowed for each booking. Therefore lateness is not tolerated, as it means we cannot spend the appropriate amount of time to do the service well. If you are more than ten minutes late for your appointment, expect to be rescheduled for another day, and charged as if it were a no-show.